Terms & Conditions


 

Shipping & Delivery 

We ship all our orders via Canada Post (regular mail). Shipping costs include postage, packaging and labour. 

All items are shipped to the shipping address associated with your paypal / credit card account, unless specified otherwise. 

Ready made items will be shipped within 3-5 business days after payment is received and the order has been processed. Shipping for made to order items are dependant on the turnaround times as noted in the listing. 

Delivery estimates for ready made items: 
Within Canada: 3-5 business days

Delivery times listed above are only estimates and do not take into consideration delays due to holidays, customs clearance, etc. Addresses in remote areas may require additional delivery time. We do our best to help get your items to you, however, we are not responsible for packages delivered outside of the estimated time frame. 

Cancellations

We always try to process your order as quickly as possible, so if you happen to change your mind, please send a cancellation request to hello@littlelambandco.com right away. Please note that sending a request does not automatically cancel your order. We will contact you as soon as we receive your request to let you know if we can process your cancellation. Unfortunately, orders that have already been shipped cannot be cancelled. 

Please note we reserve the right to cancel an order at any time, for any reason. 

Returns & Exchanges

Please contact us at hello@littlelambandco.com regarding refunds and exchanges. We really want you to love your Little Lamb & Co items, so drop us an email - we'll do our best to make it right, 

Privacy

Little Lamb & Co. collects personal information for the purposes of arranging the customer's product shipments and billing. 

All personal information retained by Little Lamb & Co. will only be used or disclosed for the purpose of which it was collected.