FAQs


Where do you ship from? 

Little Lamb & Co. is based in beautiful Alberta, Canada and it's also where we ship from! Depending on your location, the amount of time your order will take to arrive will vary.

Please note that shipping times are simply estimates and exclude holidays, weekends and unforeseen postal delays. If you require your purchase by a particular date, please contact us at hello@littlelambandco.com - we'd love to help! 

Within Canada: 3-5 business days

More information about our shipping policies

The product I want is out of stock. When will it be back?

Yikes! Sounds like you missed out. We try our best to keep our best selling pieces in stock, but sometimes, they just move too fast. If you're curious whether or not your favorite item will be back in stock, feel free to send us an email at hello@littlelambandco.com. The best way to be the first to hear about new arrivals, promotions, and back in stock items is by following us on social media! 

I'm local! Can I pick up my order from you? 

If you live in Edmonton or its surrounding areas, you can arrange for pick up. Just enter our discount code "localpickup" to avoid the shipping fees. Once we receive your order, we'll send you an email to arrange for pick up.  

Please note availability for pick up will vary as we don't actually have a storefront. 

How should I care for my teething jewelry and teethers? 

  • Always inspect your jewelry and/or teether(s) before first use. 
  • Store jewelry away from little ones and inspect the items on a regular basis for any possible wear or damage prior to use. 
  • hand wash jewelry and teethers with warm water and mild all natural soap and hang dry. Items may also be wiped down with wet wipes

Our teething jewelry are made for adults and should be worn by adults. Babies and young children should not be left unattended with teething jewelry. 

What are your teething products made of? 

Our teething products are made from high quality 100% food grade silicone that is FDA approved (Food and Drug Administration). They are also non-toxic and contain no lead, BPA, PVC, mercury or phthalate or heavy metals. 

Our wooden products are made with organic untreated wood. 

What products can I use to seal my wood products? 

Our wood products are all natural and can be left as is. If you do choose to seal the wood, we encourage using any food grade oil such as mineral oil, coconut oil or organic flaxseed oil. Simply apply the mixture with a washcloth and let it soak in, wipe off the excess and you're done! Some of the natural wood grain will darken but this is totally normal. 

Do you do custom orders?

Custom design orders are always welcome! Please contact us at hello@littlelambandco.com if you have an inquiry or an idea - we'd love to help bring them to life! 

I'm a blogger. How can I collaborate? 

We'd love to hear from you! We love being introduced to new bloggers and talent and we're always working on exciting new partnerships and collaborations. If you're interested in working with us or have an awesome idea, please contact us at hello@littlelambandco.com. 

Do you wholesale? 

Yes. If you are a business interested in becoming a Little Lamb & Co stockist, we'd love to hear from you. Please send an email telling us a bit about your store, and why you would like to stock our products. 

Email inquiries to hello@littlelambandco.com and we'll get back to you with wholesale information. 

I didn't find an answer to my question. What should I do? 

If you didn't find an answer to your question, please send an email to hello@littlelambandco.com - we'll do our best to answer your questions within 48 business hours.